eCommerce Coordinator
This luxurious menswear brand is a well-established Australian omnichannel retailer with huge eCommerce growth plans.
Melbourne
On-site
February 21, 2023
70000
to
80000
Job Description
We’re thrilled to work with Henry Bucks - the luxury tailored suit company that has a 130 year history of high end fashion in Australia. With major growth in play, a spot has opened up for an eCommerce Coordinator to join their Melbourne based team.
This luxurious menswear brand is a well-established Australian omnichannel retailer with huge eCommerce growth plans. Think you’d like to be part of that journey?
We’re looking for an experienced eCommerce Coordinator who’s ready to take the next step in their career. Responsible for the day-to-day operation of the Henry Bucks online store including products & merchandising, content and analytics, you’ll play a key role in online growth.
You'll love:
About you:
This luxurious menswear brand is a well-established Australian omnichannel retailer with huge eCommerce growth plans. Think you’d like to be part of that journey?
We’re looking for an experienced eCommerce Coordinator who’s ready to take the next step in their career. Responsible for the day-to-day operation of the Henry Bucks online store including products & merchandising, content and analytics, you’ll play a key role in online growth.
You'll love:
- Working with an established, Australian premium luxury fashion brand with huge eCommerce growth potential.
- Having a loyal customer following to leverage growth
- A role where your ideas and insights are truly valued
- A very generous discount on Henry Bucks products
- Manage the day-to-day trade of the Henry Bucks and City Hatters eCommerce stores including product uploads & content and setting up promotions.
- Drive trade & growth through onsite visual merchandising and collection management.
- Work closely with the marketing & creative team on eCommerce photography & asset requirements, including briefing and providing feedback.
- Brief and manage all website content in line with the trade calendar including homepage, banners, landing pages etc.
- Responsible for the site content strategy and execution, including SEO focused copywriting and that site layout and copy reflects the brand position of Henry Bucks
- Ensure the website is always operating at optimal performance by identifying any functional issues with the customer journey and suggesting optimizations. Working with the dev team to execute and improve.
- Weekly trade and post-campaign reporting
- Crafting and sending 3 - 4 EDMs per week via Klaviyo
About you:
- You have 1-3 years of experience in an eCommerce Coordinator role.
- You’ve worked in a fast-paced retail environment
- You know your way around Shopify & reporting tools such as Google Analytics & Excel
- You have experience driving trade performance through data-driven on-site merchandising and effective content
- You’re a confident copywriter and have a strong grasp of SEO best practices.
- You have a curious and methodical approach to problem-solving, if you don’t know the answers you’ll do whatever it takes to find them
- You’re experienced with email marketing, have have previous experience with Klaviyo
- You have basic design skills, and can jump into Canva to create basic web assets, and craft EDMs
- Bonus points if you've worked within fashion and can demonstrate an understanding of the Henry Bucks customer profile
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