Returns & Refunds
Learn everything you need to develop a clear returns and refunds policy.
Industry standard for returning or refunding an online order has changed a lot over the last few years.
In this module, we'll take a look at the current state of returns & refunds, consumer law and returns policy guidelines in Australia, and why the experience matters.
At the end of this course, you'll have all the tools and the confidence to develop a clear returns and refunds policy that competes in market and helps your brand stand out from the crowd.
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Meet Nathan Bush
Nathan lives and breathes ecommerce. He is an ecommerce Director, strategist and advisor who has led teams that have grown from $1m to $140m.
Today, Nathan is a Director in the ecommerce talent agency esuite. He is passionate about growing the talent pool of ecommerce specialists in Australia and gets a real kick in seeing great people land new opportunities and fast growing businesses build brilliant teams.
Director at esuite talent
Add to Cart Podcast host
Top 50 People in ecommerce
Testimonials
We work with the best brands and talent in ecommerce. Here’s some of the nice things they have to say about us!
Name Surname
Position, Company name
Name Surname
Position, Company name
Name Surname
Position, Company name
Name Surname
Position, Company name
Name Surname
Position, Company name
Name Surname
Position, Company name
Louise
Ecommerce Coordinator
Nicola
General Manager
Michael
Graduate & Founder
Dwayne Bacalso
Digital Analyst
Kenni
Student & Team Leader
FAQs
All esuite's course content is available to you on demand. Once you've purchased the course, you'll be able to access the course wherever and whenever you want via our learning portal. There is no time limit for completing the course or for accessing the curriculum.
To access Lunch & Learns you'll be sent a link and will be able to access the recorded content for 30 days through the learning portal.
We anticipate each On-Demand course will take 2 hours.
Lunch & Learns go for 1 hour (you guessed it) around lunch time!
esuite Learning is appropriate for anyone working in or interested in ecommerce. If you're just starting out or you've been working in ecommerce for a while and are looking to freshen up and fill some knowledge gaps, we've got your back.
On-Demand Learning starts at $149 each.
Lunch & Learns start at $49 each.
Send an email over to learning@esuitetalent.com.au and we'll get back to you as soon as we can to get you back on track with your ecommerce journey.
Not quite ready? Stay in the loop.
Leave us your details and we'll keep you in the loop on all course and module details.
Sign Up Today
Open to anyone from an under-represented minority in ecommerce
We're offering limited sponsored placements to those identifying as part of an under-represented minority group in ecommerce.
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